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Current Library Services during COVID-19: Overview and FAQ

Wi-Fi Hotspot Resources

Wi-Fi Hotspot Locators

There are locations across the state where you may access Free Wi-Fi. Some are in the form of discounted / free service and others are found in library parking lots, school parking lots, etc.

Library Service Updates and Resources

For up-to-date information regarding coronavirus, please visit

In response to Governor DeWine’s recommendations, the College Library operations will be modified to exercise an abundance of caution regarding transmission of the virus. Our goal is to reduce opportunities for people to be in close proximity for extended periods of time. These measures are put in place to limit exposure while still providing continuity in library services.

Beginning Wednesday, March 18, 2020, the Library will be closed.

Librarian Assistance

While we are closed, students and faculty have access to our online library collection.  Librarians can be reached for assistance by telephone, email or online chat reference.

Technology Learning Centers

Beginning June 4, the Technology Learning Centers (TLC) are open on Tuesdays and Thursdays from 10:00 am to 2:00 pm.

Digital Resources beyond Tri-C

Local library systems also offer robust and diverse eresources for both entertainment and education. 

Frequently Asked Questions

How do I access Library resources online?
Much of Cuyahoga Community College Library’s collections are accessible online in the form of databases, ebooks, and ejournals. You will be prompted for your Tri-C ID and password if you are not using the resources on campus.

What do I do if I need assistance with an assignment for my paper?
Online Chat Reference is available every hour the library is open. Librarians will answer your reference questions and direct you to online library resources to complete your assignments and research.

How do I get a book I ordered through OhioLINK?
Unfortunately, OhioLINK is not providing service, nor is there OhioLINK service while Tri-C Library is closed.

Where should items be returned?
Please visit the Book Returns page to see where items may be dropped off.  If you currently have items checked-out, we have extended the due date to October 1. If you have questions or concerns about due dates or fines, please contact us by online chat reference or by telephone.

What should I do if I have an overdue item(s)?
All items currently checked out and not overdue will not accrue library fines. Due dates have been extended to October 1 so students and faculty can retain their materials while studying from home.

We will do our best to update patron records proactively. If you are charged overdue fines or receive an automated email about billed items, we will address and correct the issue. If you have questions or concerns about due dates or fines, please contact us through online chat reference or by telephone.

Ask a Librarian

Email a Librarian
Send a reference question to the Tri-C librarians;
we will respond within 2 working days
(Monday through Friday).
Phone the Reference Desk
Please visit the COVID-19 Research Guide for library services.
Chat with Us
Click here to chat with us

Librarian Virtual Hours
Monday-Thursday 8am-8pm
Friday & Saturday 9am-2pm

E-Resources always available