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Current Library Services during COVID-19: Overview and FAQ

Wi-Fi Hotspot Locators

There are locations across the state where you may access Free Wi-Fi. Some are in the form of discounted / free service and others are found in library parking lots, school parking lots, etc.

Library Service Updates and Resources

For up-to-date information regarding coronavirus, please visit www.tri-c.edu/coronavirus.

Effective March 18, 2020, the Library's physical space will be closed with no access to the print collections. The students, faculty, and stuff can still access the online library resources, and connect with the librarians remotely via telephone, email, and online chat reference.

However, beginning September 10, 2020, you may request books from Metro Library and from OhioLINK to be picked up only at Metro Library.  After you've placed a hold for the item, you will receive an email notifying you when it is available for pick-up.  Additionally, that email will direct you to a form to fill out regarding when you plan to get the material.  If needed, you can reach the Metro Circulation by telephone at 216-987-4292 on Monday and Thursdays from 9am-3pm.

Librarian Assistance

While the library print holdings are not accessible on campus due to the library spaces being closed, students and faculty have access to our online library collection.  Librarians can be reached for assistance by telephone, email or online chat reference.

Technology Learning Centers

The Technology Learning Centers (TLC) are open on Mondays and Thursdays from 9:00 am to 3:00 pm.

Digital Resources beyond Tri-C

Local library systems also offer robust and diverse eresources for both entertainment and education. 

Frequently Asked Questions

How do I access Library resources online?
Much of Cuyahoga Community College Library’s collections are accessible online in the form of databases, ebooks, and ejournals. You will be prompted for your Tri-C ID and password if you are not using the resources on campus.

What do I do if I need assistance with an assignment for my paper?
Online Chat Reference is available every hour the library is open. Librarians will answer your reference questions and direct you to online library resources to complete your assignments and research.

How do I get a book I ordered through OhioLINK?
The only Tri-C Library at which you can pick up OhioLINK materials is Metro Library. Unfortunately, there is no OhioLINK service at East, West, or Westshore Libraries.  However, you may request OhioLINK material and have it sent to another college or a local public library branch that is open for pickup. Please check with these places first to make sure they are open for pick up of OhioLINK materials.

Where should items be returned?
Please visit the Book Returns page to see where items may be dropped off.  If you currently have items checked-out, we have extended the due date to January 31, 2021. If you have questions or concerns about due dates or fines, please contact us by online chat reference or by telephone.

What should I do if I have an overdue item(s)?
All items currently checked out and not overdue will not accrue library fines. Due dates have been extended to January 31, 2021 so students and faculty can retain their materials while studying from home.

We will do our best to update patron records proactively. If you are charged overdue fines or receive an automated email about billed items, we will address and correct the issue. If you have questions or concerns about due dates or fines, please contact us through online chat reference or by telephone.

Ask a Librarian

Email a Librarian
Send a reference question to the Tri-C librarians;
we will respond within 2 working days
(Monday through Friday).
Phone the Reference Desk
Please visit the COVID-19 Research Guide for library services.
Chat with Us
Click here to chat with us

Librarian Virtual Hours
Monday-Thursday 8am-8pm
Friday & Saturday 9am-2pm
Sunday CLOSED

E-Resources always available